1. Introduction

Welcome to Fat Brain Toys UK. Fat Brain Toys UK is a TOMY group company. These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these Terms. References to ‘TOMY’ in these Terms refer to TOMY Company Limited and its group companies, including Fat Brain Toys.

2. Use of the Website

Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this website.

Account: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

Prohibited Conduct: You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website. You must not attempt to gain unauthorized access to any part of the website or its systems.

3. Orders and Payment

Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.

Pricing: All prices are listed in GBP and are subject to change without notice. Prices do not include applicable taxes, shipping, and handling charges, which will be added at checkout.

Payment: We accept various payment methods. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

Shipping: We will make reasonable efforts to ship products promptly. Delivery times are estimates and not guaranteed.

Use: Products available to purchase via the website are supplied for your personal use as a consumer and will not be supplied for the purposes of re-sale. TOMY reserves the right to refuse orders, including those we consider are for commercial or non-domestic purposes.

Limitations: TOMY reserves the right to impose restrictions on the number of single product lines that may be ordered or fulfilled. Orders are subject to availability and at the discretion of TOMY.

4. Returns and Refunds

Return Policy: You may return most new, unopened items within 14 days of delivery for a full refund. Items must be returned in their original packaging and condition.

Refunds: Refunds will be processed within a reasonable time after we receive the returned items. The refund will be credited to the original payment method.

Shipping Costs: Unless the return is due to our error, you are responsible for return shipping costs.

5. Intellectual Property

Website Ownership: All content on the website, including text, graphics, logos, images, and software, is the property of TOMY or its licensors and is protected by intellectual property laws.

License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.

Restrictions: You must not reproduce, distribute, modify, or create derivative works from any part of the website without our prior written consent.

Product Ownership: All products sold via the website are owned by or licensed to TOMY and are protected by intellectual property laws.

Counterfeit Products and Scam Websites: TOMY is aware that, from time to time, websites purporting to be licensed or otherwise authorised by TOMY make available counterfeit versions of TOMY products. TOMY accepts no liability whatsoever in relation to such sites. If you encounter one, please contact us at fatbrain@tomy.com.

6. TOMY Guarantee

Unless otherwise stated on the product description on the website, all TOMY products are covered by a one-year guarantee against manufacturing defects, subject to proof of purchase. Please contact our Webcare Team for advice.

7. Limitation of Liability

Disclaimer: The website and products are provided "as is" and "as available" without warranties of any kind (excepting the TOMY Guarantee). TOMY will use reasonable endeavours to verify the accuracy of information but makes no representation or warranty regarding availability, timeliness, or error-free operation of the website.

Liability: Nothing in these Terms excludes or limits TOMY’s liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability that cannot be excluded by law. To the maximum extent permitted by law, TOMY shall not be liable for any indirect, incidental, or consequential damages or any loss of profits or data. TOMY’s aggregate liability shall be limited to the amount paid or payable for the product(s) concerned.

This section does not affect your statutory consumer rights or cancellation rights.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in London, United Kingdom.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Fat Brain Toys UK
TOMY
Hembury House
Pynes Hill
Rydon Lane
Exeter
EX2 5AZ
United Kingdom
fatbrain@tomy.com